Return Policy Pursuant to articles 52 and ss. of the Consumer Code, if you are a Consumer, you have the right to withdraw from the purchase contract. In any case, you can exercise the right of withdrawal without any penalty and without any obligation to specify the reasons. You can exercise the right of withdrawal customer-consumer, ie a natural person who purchases the goods for purposes not related to the own professional activity, or does not make the purchase indicating in the order form a reference VAT number. You can exercise this right within fourteen days (14) from receipt to the address indicated in the order of products purchased by sending a communication via email or by registered mail to the registered office of the Gym Sport Distribution, located in Via Romea Sud 139 / X - 48124 Ravenna (RA) - Italy. In the communication you send us, you will need to include the order number, the invoice number, the list of materials that you want to return and any bank details for the reimbursement credit, Paypal payments are refunded through this portal. You will then be asked to return the products to the Gym Sport Distribution claiming only the costs necessary for the return of the products and those charged by the Gym Sport Distribution for sending the goods. full compliance with your right of withdrawal, in addition to the above, is correctly exercised when you also comply with the following conditions: • the products must not be used; • the product identification labels must still attached to the products; • any seals must be intact; • the products must be returned in their original packaging ale; • the products must be returned to the Gym Sport Distribution in a single shipment. If the right of withdrawal is exercised according to the methods indicated above, we will proceed to credit the goods and refund the amounts already collected through Paypal if the payment was made through this portal or by bank transfer to an account indicated by the customer. In the event that the methods and terms previously provided are not respected, the customer-consumer will not be entitled to reimbursement of the sums already paid and will also be charged to the costs for the return of goods.
Why Chose us?
Free Shipping Many products in our catalog are available immediately and with free shipping. You will therefore have the advantage of receiving your product without shipping charges.
Fast Shipping in 24-48 Hours We entrust all our shipments to the best express couriers national that offer the possibility to receive the parcel in 24/48 from the moment the parcel is picked up from our warehouse. The parcel is traceable on the courier's web systems to give you more control on the delivery status.
Complaints on shipping We take great care in the prepration of packages and in the unfortunate event that the shipment has suffered damage inform us immediately verifying before the material has not been damaged, have a photo of the external packaging of the p Damaged rodotto will help us find the best solution for you.
Also You can choose the convenience of home delivery or collection at your closest Tnt branch .
HOW TO INFLATE THE BALL
Insert the pump needle into the ball vertically, slightly dampening it. - To inflate press on the soft part of the pump until the desired inflation is reached. - To deflate the ball open the valve of the pump until the desired inflation is reached. We recommend using the Chacott pump, you can find it with this link . Use needles with a rounded tip.
HOW TO CLEAN THE BALL
To clean the ball, rub it with a soft sponge soaked in water mixed with a small amount of liquid (neutral) detergent and dry it with a soft towel. This will keep the touch soft and the surface of the ball shiny. A microfibre cloth is highly recommended. ATTENTION: DO NOT use abrasive cloths or metal wool.